Crossing the Generational Divide -
Essential Skills for Managing the Modern Workforce

WARNING!

What you don’t know about managing other ages will harm your productivity, your credibility, your career and your earnings. Read this book and learn the essentials for managing other generations.

So what do you do when . .

Your best employee walks in with green hair and a tongue stud?

Your younger workers seem to manage their jobs around the rest of their lives?

You sense uneasiness among veteran employees about reporting to younger supervisors?

Your youthful workers second-guess the decisions of older supervisors?

Your young associates display a sense of entitlement about what the organization owes them?

Find out inside!

Crossing the Generational Divide contains all you really need to know about managing generational diversity packed into a one-hour read. It is crammed with a heavy dose of  practical strategies that will leave you with the tools you need for dealing successfully with those of different ages. Discover the challenges and opportunities when people, values, trends and technologies all come together in your organization.

There’s no getting around it. The emerging generations are drastically changing the way we work. Whether it’s in technology, expectations, productivity or ethics, today’s organizations are in for a mind-altering experience! But now there’s help for the busy manager!

Here’s just a little of what you’ll learn:

How to keep your best young people on the job

How to obtain the loyalty and support of those older than you (especially if you supervise them)

How to deal with the revolving loyalty among your young workers

Why young professionals have such a focus on work/life balance and what to do about it

How to develop a leadership style that inspires every age group

How to harness the power of technology-savvy young workers

and much, much more!

What others are saying . . .

Crossing the Generational Divide is a must read for anyone trying to identify ways to deal effectively with a diverse workforce and customer base.

Kevin Kahn, Chief Customer Officer
Colorado Rockies Baseball Club

Robert Wendover looks at the communications frustrations between the generations with affection and humor, and with real-life examples that are easy to remember and use in your own business.

Blanche Evans, Editor
Realty Times

A thought-provoking journey through the study of generational demographics, Crossing the Generational Divide is filled with “ah-ha” moments. Written in plain terms, this book is a must read for anyone who interacts with people --- in or out of the workplace.

Candy Holt, Director
University Center
The University of Montana

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